LAST UPDATED: March 01, 2026

These Terms and Conditions apply to the ScaleEx Marketing, LLC SMS messaging program. By opting in to receive SMS messages from ScaleEx, you agree to the terms outlined below.

Program Name and Description

ScaleEx Marketing SMS Program (“ScaleEx SMS Program”) provides users with SMS communications related to our services. Message types may include:

- Appointment reminders and confirmations

- Customer support and service-related updates

- Onboarding and transactional notifications

- Promotional offers, marketing campaigns, and service updates

Message frequency may vary depending on user interaction and preferences.

Messaging Consent

By providing your phone number and opting in through our website forms or other communication channels, you expressly consent to receive SMS messages from ScaleEx Marketing, LLC. Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from ScaleEx Marketing, LLC.

Rejoining Instructions

If you previously opted out and wish to rejoin the ScaleEx SMS Program, you may opt in again by submitting your phone number through our website forms or by providing consent through our supported communication channels.

Help Instructions

If you need assistance, you may reply HELP to any SMS message you receive, or contact us directly at:

Email: [email protected]

Message and Data Rates

Message and data rates may apply to all SMS messages sent and received. Charges are determined by your mobile carrier and may appear on your mobile phone bill.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network conditions.

Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. It can be accessed at: https://scalingex.com/privacy-policy

By using our SMS services, you acknowledge and agree to the terms outlined in our Privacy Policy.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties.

Compliance with Industry Standards

ScaleEx Marketing, LLC adheres to applicable industry standards, including A2P 10DLC messaging guidelines, and follows best practices for responsible and compliant messaging.

Legal Compliance

You agree to use our SMS messaging services in compliance with all applicable local, state, and federal laws and regulations, including but not limited to telecommunications and consumer protection laws.

Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Updates will be posted on our website and will become effective upon posting.

Contact Information

If you have any questions regarding these Terms, you may contact us at:

ScaleEx Marketing, LLC
Email: [email protected]
Address: 4D High Street, Lincoln, Lincolnshire